About Proxima
Proxima by Proximaagents helps operations teams fix work that keeps getting stuck.
We work with enterprise operations teams in India on repeatable, high-volume processes: shipment exceptions, stock and replenishment, customer support, applications and document checks. The starting point is the process, not a software licence.
What we do
A Proxima engagement begins with a focused two-day process review. We map the queue, handoffs, recurring exceptions, waiting time and decisions that require judgment. The customer receives the process map, a view of the time being lost and a recommendation about where controlled AI assistance is useful. If automation is not the right answer, we say so; there is no software commitment attached to the review.
How responsibility grows
We use a phased trust model. First the system observes work without changing anything. Next it makes suggestions that are compared with reviewed human decisions. Actions remain behind human approval until an agreed category has produced enough evidence to justify controlled automation. Logging, access, recovery and escalation requirements are agreed with the customer before production use.
Who Proxima is for
Proxima is most useful when an operations team has a measurable process that crosses systems and consumes hours in follow-up: carrier portals, spreadsheets, inboxes, ERP records, warehouse tools or internal queues. It is not a general chatbot and it does not replace regulated or exceptional judgment. The people who own the operation continue to set the limits and approve the decisions that matter.
Talk to us
Bring one process and a representative sample of non-confidential data. Visit the free process review page or email [email protected]. You can also read the InfoSec appendix before a conversation.